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For more than 30 years, First American Home Warranty has been leading the home warranty industry with its high-quality coverage plans. While the company traces its roots to Orange County, California, today it maintains a large contractor network and provides homeowners across the United States with 24/7 claims service, guaranteed repair work, competitive repair limits, and more. It has been an accredited business with the Better Business Bureau (BBB) for almost 20 years, and continues to provide exceptional service to homeowners across the nation.
The warranty coverage that First American Home Warranty offers is determined based on the specific location of the home. With two primary plans – Basic and Premier – the company also offers the option to add individual appliances or systems. The First Class Upgrade from First American Home Warranty offers homeowners even more additional coverage.
The cap limits that First American Home Warranty has in place varies. However, these limits are clearly spelled out for the homeowners in their contract and are competitive for the industry. In addition, opting for the First Class Upgrade further increases these limits.
The exact cost that a homeowner will pay for coverage from First American Home Warranty will change depending on the plan you choose and any additional coverage requested. A new customer has a 30-day period during which they can review their contract and make any necessary adjustments.
In general, the annual premiums are typically between $300 to $500, but may be higher. A homeowner can expect to pay monthly premiums that are between $28 and $44+ per month, depending on the plan.
Basic Plan
The Basic plan from First American Home Warranty provides homeowners with coverage for most household appliances including attic fans, cooktop exhaust fan, washer, trash compactor, garage door, microwave, and more.
Premier Plan
With the Premier plan, homeowners enjoy the same coverage as the Basic plan. However, the company also covers major home systems such as plumbing, heating system, air conditioning system, and more.
First Class Upgrade
By purchasing the First Class Upgrade, First American Home Warranty provides coverage for items that were not installed, repaired, or modified properly. The company also covers the costs associated with the reclaim, recapture, and/or disposal of refrigerant. This upgrade also provides the homeowner with up to 35 more covered items as well as local building permit fees. The latter is capped at $250 for each occurrence.
There are other options offered by First American Home Warranty that can be purchased by the homeowner individually. In addition, every plan offered by the company includes coverage for malfunctions that are the result of rust, sedimentary build-up, lack of maintenance, and corrosion.
First American Home Warranty maintains a nationwide network of pre-screened, licensed contractors and service providers. First American uses local contractors so that the homeowner cannot only enjoy faster service, but also establish a relationship with service providers in their community.
Within the company, there are four claims centers that can accept claims online or over the phone 24 hours a day. First American Home Warranty responds to almost one million claims each year with most claim calls being connected to a contractor within four hours during business days for non-emergency claims.
The claim process does not require the use of a form before the issue is diagnosed. In the event that a contractor is not available within the local area, First American Home Warranty can provide the homeowner with authorization so their own service provider can be hired. The company will then reimburse the homeowner.
The performance of the contractors used by First American Home Warranty is monitored via a customer satisfaction survey. Contractors who receive negative responses consistently are no longer able to participate in the program. The contractor's work is warrantied by First American Home Warranty for 30 days after the replacement or repair is complete.
First American Home Warranty is a well-established home warranty company that provides comprehensive coverage for homeowners throughout the United States. With a wide range of coverage options and a commitment to connecting customers with service providers within four hours, First American Home Warranty offers a great deal of peace of mind for homeowners.
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