First Premier Home Warranty Review

Our Take on First Premier Home Warranty

Last Updated: October 2022

First Premier Home Warranty

Our Summary

First Premier Home Warranty has been a trusted name in the industry for over 30 years. Based in New York, NY, First Premier specializes in comprehensive systems and appliances protection for homes of almost any size.

Unlike some competitors, First Premier offers add-ons, sold a la carte, to homeowners looking to customize their home protection. Add-on options include popular appliances such as secondary refrigerators and standalone freezers plus important systems such as septic systems and pools/spas. New customers can get detailed pricing information by going to the First Premier website and asking for a free quote.

First Premier Home Warranty has been a trusted name in the industry for over 30 years. Based in New York, NY, First Premier specializes in comprehensive systems and appliances protection for homes of almost any size.

Unlike some competitors, First Premier offers add-ons, sold a la carte, to homeowners looking to customize their home protection. Add-on options include popular appliances such as secondary refrigerators and standalone freezers plus important systems such as septic systems and pools/spas. New customers can get detailed pricing information by going to the First Premier website and asking for a free quote.

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Coverage Plans & Pricing


First Premier offers two home warranty protection plans, plus a la carte system and appliance add-ons. Let’s break those down, below:


Premier Plan


Here’s what’s covered in the Premier Plan:

    • Plumbing System
    • Plumbing Stoppage
    • Water Heater
    • Whirlpool Bathtub
    • Electrical System
    • Oven/Range/Stove
    • Cooktop
    • Built-In Microwave
    • Dishwasher
    • Garbage Disposal
    • Trash Compactor
    • Ductwork
    • Garage Door Opener
    • Ceiling and Exhaust Fans
    • Sump Pump (Permanently Installed)



Premier Platinum Plan


The Premier Platinum Plan covers everything mentioned in the Premier Plan, plus:

    • Air-Conditioning System (2 Units)
    • Heating System (2 Units)
    • Refrigerator
    • Clothes Washer
    • Clothes Dryer


Optional Add-Ons


The Optional Add-Ons are sold separately. Customers can choose to cover:

    • Pool / Spa
    • Additional Spa
    • Limited Roof Leak
    • Central Vacuum
    • Sump Pump
    • Well Pump
    • Septic System
    • Septic Pumping
    • Second Refrigerator
    • Standalone Freezer
    • Water Softener
    • Refrigerator Ice Maker
    • Free Standing Ice Maker
    • Add'l A/C System (each)
    • Add'l Heading System (each)
    • Add'l Water Heater (each)
    • Add'l Garage Door Opener (each)

Coverage Details and Limitations

Pricing, covered appliances/systems, plan details, and other limitations may vary from contract to contract. When receiving a quote or signing up for coverage with First Premier, ensure you ask for all of this information before signing your contract.

As with many competitors, First Premier charges an annual premium for warranty coverage.

In addition to this premium, customers will have to pay a service fee directly to a contractor each time a contractor is called in for a service request. A service fee can cost anywhere from $75–$150.

Contractors & Customer Service

Contractors:


First Premier customers are never responsible for finding or contacting a service professional when an appliance or system breaks down. After a customer makes a service request, First Premier selects a nearby technician from its professional contact list and sends them your way.



Customer Service:

Customers can contact First Premier representatives via telephone, email, or online portal.

The simplest way to make a service request is through the online portal available on the First Premier website.

Making a Service Request

If you are already a First Premier customer, follow these steps when an appliance or system breaks down:

    • 1) Ensure the system or appliance failure does not place residents in danger. If it does, consider calling 911.
    • 2) Double-check that the malfunctioning system or appliance is covered by your warranty.
    • 3) Contact a First Premier Home Warranty representative via email, phone, or through the online portal. If you feel the loss of the system or appliance presents a non-life-threatening emergency (e.g. loss of heat in the winter), be sure to note the emergency in your service request.

How to Sign Up

To sign up for a First Premier Home Warranty protection plan, start by following our link to the First Premier website. Our link automatically makes you eligible for exclusive deals and promotions on your warranty protection.

Once on the First Premier site, click the button to “Get a Free Quote” button and follow the on-screen instructions.

The Bottom Line

The First Premier Home Warranty is a simple and customizable way to boost any homeowner’s peace of mind. Customers can choose from two comprehensive protection plans, with the option to order protection add-ons in an a la carte fashion. First Premier also makes it easy for customers to get help when they need it—customer service is available via phone, email, or web portal.

Mansion or cottage, backyard pool or underground sump pump, First Premier Home Warranty has homeowners covered.